Contact Us

We'd love to hear from you. Whether you have a question about our products, need help with an order, or just want to say hello, we're always happy to help.

Email us

Pick the inbox that fits and we'll get back to you within 24 hours on business days:

Send us a message

Prefer a form? Fill out the contact form below and we'll reply by email as soon as possible.

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Stay connected for the latest updates, new arrivals and subscriber offers:

Facebook: @pawvo  ·  Instagram: @pawvo.shop

Customer support

For anything order-related, email support@pawvo.shop with your order number to hand (you'll find it in your order confirmation email). We can help with:

  • Order status and tracking
  • Returns and exchanges
  • Product information and sizing
  • Payment issues
  • Wholesale, press and media — info@pawvo.shop

Frequently asked questions

Before reaching out, you might find your answer in our FAQs page — we've covered the most common questions about orders, shipping and returns.

Feedback

Your feedback helps us improve. Share your suggestions, comments or reviews at hello@pawvo.shop — we'd love to hear how we can serve you and your pet better.

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