Shipping Policy
Shipping Policy
At PAWVO, we believe getting premium pet essentials to your door should be just as seamless as shopping for them. Here is everything you need to know about how we ship your orders.
Free UK Shipping-Always
We offer free standard shipping on every order across the United Kingdom. No minimum spend. No hidden fees. The price you see is the price you pay always.
Order Processing
All orders are processed within 1–2 business days. Once your order has been processed and packed with care, it will be handed to our courier for dispatch.
Delivery Times
Standard UK delivery typically arrives within 5–7 business days from the date of dispatch. Delivery times may vary slightly during peak periods, UK public holidays, or due to circumstances beyond our control such as courier delays or adverse weather.
Order Tracking
Every PAWVO order ships with a full tracking number. As soon as your order is dispatched, you will receive a confirmation email with your tracking details so you can follow your delivery every step of the way.
Our Delivery Partners
We work exclusively with trusted, reputable UK courier services to ensure your order arrives safely, securely, and on time.
Delivery Issues or Delays
While we work hard to meet every estimated delivery window, occasional delays can occur due to factors outside our control. If your order is significantly delayed or you have not received your delivery confirmation email, please contact our team at support@pawvo.shop and we will resolve it promptly.
Contact Us
Have a question about your shipment? We are here to help.
Email: support@pawvo.shop Response time: Within 24 hours
PAWVO is committed to providing a smooth, reliable and fully transparent delivery experience for every pet parent across the UK.